The question is put forth a hypothetic situation in order to see how you would handle a certain situation, or what you would do under certain circumstances.
Top 10 situational interview questions and answers
Customer service situational interview questions
- As a leader what would you do to build team spirit?
- How would you handle an employee that is disrupting the work environment?
- How would you react if a team member was not contributing towards a project?
- If you found out an employee was stealing from the business how would you approach this employee?
- If your supervisor makes a decision you do not agree with how would you handle this?
- Imagine you have a deadline and you are running out of time. What would you do?
- In a position of management, how would you handle a heavy workload if you were short staffed?
- What would you do if your supervisor asked you to do something that you felt was unethical?