Direct versus Indirect Communication Style


1) The student will be able to define and use direct and indirect communication.

2) The student will be able explain productivity, candidate recruitment, racist terms, the need for a safety helmet at a construction site, enhanced health insurance and cons of outsourcing.

 

Direct versus Indirect Communication Table

Group 1 – Do two role plays in which you discuss productivity problems with a worker.  Use direct communication in the first role play and an indirect communication in the second role play.

How to improve your productivity at work

Group 2 – Do two role plays in which you are trying to recruit a candidate.  Use direct communication in the first role play and an indirect communication in the second role play.

Recruitment and Selection

Group 3 – Do two role plays in which you are trying to convince your boss for the need for computer training (Office) for new employees.  Use direct communication in the first role play and an indirect communication in the second role play.

 

Group 4 – Do two role plays in which you are trying to warn a candidate about using racist terms at the workplace.  Use direct communication in the first role play and an indirect communication in the second role play.

College student suspended for photo showing racial slur

Group 5 – Do two role plays in which you are trying to get a worker to wear his safety helmet on a construction site.  Use direct communication in the first role play and an indirect communication in the second role play.

Hard Hat Safety Demo.wmv

Group 6 – Do two role plays in which you are trying to convince the boss that the company should use an enhanced health insurance plan versus the current plan.  Use direct communication in the first role play and an indirect communication in the second role play.

Colorado HealthOP Health Insurance Benefits

Group 7 – Do two role plays in which you are trying to convince the boss widget production for your company should not be outsourced.  Use direct communication in the first role play and an indirect communication in the second role play.

Why Outsourcing is Bad for Business

The Four Communication Styles

Four Communication Styles

Can we apply the above theory to cultural groups?

Worksheet for this lesson at Scribd:

http://www.scribd.com/doc/167334788/Direct-Versus-Indirect-Communication-Style-Worksheet

 

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